ULIDE Group – Chain Block & Lever Hoist FAQ
1. What types of hoists does ULIDE manufacture?
ULIDE specializes in manual lifting equipment, including chain blocks (manual chain hoists) и lever hoists. We offer a full range of capacities, from 0.5 ton to 50 tons, suitable for lifting, pulling, and positioning heavy loads in construction, industrial, and warehouse environments.
2. What is the difference between a chain block and a lever hoist?
A chain block is operated vertically by pulling the hand chain and is ideal for lifting loads straight up and down. A lever hoist, on the other hand, is operated using a handle and works in any direction, making it perfect for tight spaces, pulling, or horizontal lifting.
3. Are your hoists safe and certified?
Yes. All ULIDE hoists are produced under strict quality control and comply with CE, standards. Each unit is 100% tested before shipment, and comes with a safety certificate and user manual.
4. What materials are used in your hoists?
We use high-grade alloy steel for the load chain and hooks, and reinforced steel housing for durability. Our hoists are designed for heavy-duty performance, even in demanding environments.
5. Can I customize the hoists with my own branding?
Yes. ULIDE offers full OEM/ODM services, including logo printing, packaging design, color customization, and even custom specifications if required.
6. What is the working temperature range of your hoists?
ULIDE hoists can typically operate in environments ranging from -20°C to +50°C, depending on model and usage conditions.
7. What is the warranty period?
We provide a 12-month warranty for all manual hoists. During this period, we offer free replacement for manufacturing defects. Technical support is available long-term.
8. Do you offer samples?
Yes, sample orders are available and encouraged for quality evaluation before placing bulk orders.
9. How long is your production and delivery time?
For standard models, lead time is usually 15–25 days after deposit. Custom or large-volume orders may take slightly longer. We also offer fast shipping options when needed.
10. What packaging do you use?
Each hoist is packed in a durable inner box with protective foam or inserts. Multiple units are then packed in strong export cartons or wooden cases for safe transport.
11. Can your hoists be used outdoors?
Yes, our hoists are coated with anti-rust paint and built for outdoor use. However, we recommend covering or storing them properly when not in use to extend lifespan.
12. How do I place an order or request a quote?
Simply contact our sales team .Let us know the type, capacity, quantity, and any customization needs. We’ll respond within 24 hours with a quote and lead time.

