Electric Chain Hoist FAQ
1. What is an electric chain hoist and what is it used for?
En electric chain hoist is a motor-powered device used to lift, lower, and move heavy loads vertically. ULIDE’s electric chain hoists are widely used in factories, workshops, construction sitesy automated production lines for safe and efficient material handling.
2. What is the lifting capacity range of ULIDE electric chain hoists?
We offer hoists with lifting capacities from 0.5 ton up to 100 tons. Custom lifting capacities can also be designed based on your project needs.
3. Are your electric chain hoists certified for international markets?
Yes. All ULIDE electric chain hoists comply with international standards, including CE, and other relevant certifications. Each unit is individually tested and comes with a quality inspection report.
4. What is the power supply requirement?
Our standard models are available in both single-phase (220V) y three-phase (380V or customized) options. We can adapt the voltage and frequency to fit local electrical standards in your country.
5. What is the lifting height and speed?
Standard lifting height is 3 meters, but we can customize it up to 30 meters or more. Lifting speeds vary by model, typically between 2.5 to 8 meters per minute.
6. Can I use your hoist outdoors or in special environments?
Yes. We offer weatherproof, dustproof, and cleanroom-friendly models for different working conditions. For food industry or pharmaceutical applications, we also provide stainless steel or anti-corrosion versions.
7. What safety features are included?
ULIDE electric chain hoists are equipped with:
Overload protection
Limit switches (upper & lower)
Emergency stop function
Heavy-duty chain and hook with safety latches
8. Can I customize the hoist with my logo or color?
Absolutely. ULIDE provides OEM/ODM services including logo printing, color customization, control type (pendant or remote), and even hook or trolley design.
9. What is your warranty policy?
We offer a 12-month warranty on all electric hoists. During this period, we’ll provide free replacement parts for any manufacturing defect. Lifetime technical support is included.
10. What is your delivery time?
For regular models, production time is around 15–25 working days after order confirmation. Urgent orders or samples can be arranged faster depending on stock availability.
11. How are the hoists packaged for shipping?
Each hoist is securely packed in wooden cases , with foam protection inside. All packages include operation manuals, certification, and quality inspection documents.
12. How do I place an order or get a quote?
Please contact us .Provide your requirements such as load capacity, lifting height, voltage, and quantity. We will reply within 24 hours with a detailed quotation.